FAQS

We know choosing the right cleaning service comes with questions. Explore our FAQs for quick answers about our process, products, and what to expect.

General Question

We’ve put together some of the most frequently asked questions to help you better understand our cleaning services. If you don’t see your question here, feel free to contact us—we’re always happy to help!

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More About Our Process

At Aptive Cleaning, we use industry-leading equipment and certified techniques to ensure deep, thorough cleaning with minimal disruption. Our team is trained to handle everything from delicate rugs to high-traffic commercial areas with precision and care.

Satisfaction Guaranteed

Customer satisfaction is at the heart of what we do. We stand by the quality of our work and offer a satisfaction guarantee. If you’re not happy, we’ll make it right.

Booking is Easy

Getting started is simple—just contact us for a free quote, choose a convenient time, and our expert team will handle the rest. We’re committed to making the cleaning experience seamless and stress-free.

Usually Asked Question

Recent Frequently Asked Question

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We recommend professional carpet cleaning every 6 to 12 months, depending on foot traffic, pets, and allergies. Regular cleaning helps extend the life of your carpets and maintain indoor air quality.

Yes! We use eco-friendly, non-toxic cleaning solutions that are safe for kids, pets, and the environment—without compromising on effectiveness.

Typically, carpets take 4 to 6 hours to dry completely. This can vary slightly depending on ventilation, humidity, and the type of carpet.

Absolutely! We provide customized cleaning services for both residential and commercial properties, including offices, clinics, and rental spaces.

Our Proccess

How We Work

At Aptive, we provide a free quote, schedule convenient appointments, and deliver expert cleaning for a fresh, spotless space.

01

Get a Free Quote

Contact us for a quick, no-obligation estimate based on your needs.

02

Book Your Appointment

Schedule a convenient time for our expert team to clean your carpets, rugs, or upholstery.

03

Enjoy Fresh Results

We clean thoroughly, ensuring your space is spotless, fresh, and free from stains or odours.

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